Before posting
Leave your existing lenses fitted
Please do not remove your current lenses. They help us verify the frame, measurements and glazing requirements.
Replace My Lens
For frames where the lenses are partially supported by a fine nylon cord, usually along the lower edge.

Before sending your glasses
Following these steps helps us assess your frame accurately and complete your order as efficiently as possible.
Before posting
Please do not remove your current lenses. They help us verify the frame, measurements and glazing requirements.
Packing
Place your glasses inside a protective case where possible, then pack them inside a padded envelope or sturdy small box.
Postage
After ordering, we will email your prepaid postage label. Print it, attach it securely and take the parcel to the stated drop-off point.
Turnaround begins once your glasses and all required prescription details have arrived.
Send us a clear photograph before ordering and we will be happy to advise.