how it works

Our step-by-step process will help guide you through choosing the correct lenses for your needs, with tips and information at each stage, ordering your new replacement lenses will be quick and easy.

step 1: request your free pack

To request a pack, please follow the step-by-step questions via our online order form. You will then place and pay for your order via our online shop.

Once we have received your order, we will send out a box along with a prepaid postage label.

do you have any questions?

step 2: send us your glasses

When you receive the postage box and label securely package your frames inside (along with a paper copy of your prescription if you have chosen this option) and return to us.

Once we have received your glasses, we will use state of the art machinery to look at your old lenses and double check what you have ordered. If at any point we don’t think something looks quite right we will contact you.

step 3: enjoy your new lenses

Your order will then be sent to our lab where your new lenses will be manufactured and fitted into your frames. All newly glazed glasses will be checked by our quality inspection team to ensure they meet our high standards.

We aim to have your order returned to you within 10-14 working days.

If at any point of the order process, you are unsure of the type of lenses or additional options you need please contact us here where our trained ophthalmic staff will be able to advise you.

order your free pack today!

Complete our simple step by step form to receive your order pack FREE of charge.

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FREE UK POSTAGE

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30 DAY MONEY BACK GUARANTEE

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FRAME MOT OPTIONS

Speak To An Adviser

Request Call Back

Telephone: 07778 712191

Our Location

Replace My Lens
18a Saint Andrews Square Shopping Centre,
Droitwich, WR9 8HE.

Monday to Friday : 9am – 5pm
Saturday : Closed
Sunday : Closed
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